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Based on over 25 years of guiding practices to a greater understanding in their financial organization and business flow, Susan Gunn brings a voice of wisdom to the confusion. She is known for being energetic, laughs a lot, and a gives honest, sometimes direct, but always practical advice.

Mar 15, 2021

Conflict. This past year has been packed with drama and conflict. 2020 reads like a well written novel. Enter the protagonist, aka COVID-19, who stirred up all sorts of angst and conflict amongst family, friends and communities.

Unresolved conflicts can destroy relationships, destroy our very souls.

This week on Money In Money Out, Susan Gunn welcomes Katherine Eitel Belt to talk about the courageous conversations needed to manage conflict. Katherine provides information on two four-letter acronyms that will help in guiding you through conflict resolution in your life and business!

Episode Highlights

  • The benefits
  • Re-frame
  • G.E.C.O check
  • Rules of conflict management 
  • 4 reasons people didn’t do what you wanted them to do - A.R.C.H
  • LionSpeak Resources 


“This will definitely make work better, but it is bigger than that. Life gets better, and I don’t think it is too bold to say that the world can be better.” 

“I never lose. I either win or I learn something.”

“Any relationship personal or professional that doesn’t have conflict on a regular basis, isn’t growing.” 

“You can’t take someone to a place you haven’t been.” 

“There are times that ‘but’ is necessary in a sentence, however ‘but’ is rarely necessary in conflict resolution.” 

“Vulnerability and transparency in a leader is sexy.” 

“If your audience could see me, I would get down on my knees and beg that once they reach resolution, not to quit.  You are only halfway through A.R.C.H.” 

“Life will hand you opportunities to practice daily.” 

Links & Resources 

Katherine’s website:

Free Poster G.E.C.O/A.R.C.H: Email 

LionSpeak Blog

Specific Blog post Katherine mentions:


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