Nov 23, 2020
In this episode, Susan is joined by internationally recognized speaker and consultant, and dear friend, Debbie Castagna, to talk about "How To Plan for 2021 Success During A Pandemic." Debbie and Susan highlight lessons learned from 2020, how practices need to move forward and how to build a viable Annual Plan for the...
Nov 9, 2020
In this episode Susan is joined by Linda Valencia and Jody Catalanello from Mosaic Management Group to discuss patient collections! Now is the time to implement sound financial organizational systems and procedures into your practice.
Episode Highlights
- Communication skills
- Financial health within the practice
Oct 26, 2020
In this episode, Susan is joined by long time friend and well known colleague, Sandy Pardue of Classic Practice Resources, to talk about hot topics! A consultant for over 25 years, Sandy shares her knowledge and tips with listeners in 5 obvious choices needed to ensure practice stability going forward, through the fall...
Oct 12, 2020
In this episode, Susan shares with us heartwarming stories of her colleague and dear friend, Sally McKenzie, who passed suddenly September 1. Sally was an incredible business woman who provided an abundance of wisdom, guidance and grace for over 50 years to the dental industry and beyond. Following her passion was the...
Sep 7, 2020
In recent months, Susan has discovered many banks not offering standard digital services: accessibility to account statements, check/deposit detail, download capability, etc..
There is much to be learned about commercial banking, which in spite of digital access, still needs to be relationship bound.
Katie Carlson,...