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Based on over 25 years of guiding practices to a greater understanding in their financial organization and business flow, Susan Gunn brings a voice of wisdom to the confusion. She is known for being energetic, laughs a lot, and a gives honest, sometimes direct, but always practical advice.

Aug 23, 2021

Unforced errors happen in every sport but did you know that unforced errors also happen in your business? There is so much to learn from sports and during recovery for my total knee replacement this summer, I watched back-to-back sports during physical therapy. 

Theresa Narantic has been a NCAA Division 1 Referee for 18 years and has seen her share of unforced errors, in both refereeing and business consulting. We have a great time talking about the recent Tokyo Olympics and Unforced Errors.

Episode Highlights

  • Tokyo Olympics Review
  • Unforced Errors Examples
  • The Damage Unforced Errors Can Have In Your Business
  • Missed Opportunities & No Strategy
  • Offense & Defense Made Unforced Errors
  • The Importance of Teamwork
  • Leadership - Pure and Simple


“Unforced errors can happen because their head is not in the game.”

“Then they are not beaten by the opponent, they are beaten by themselves.” 

“If it's going on in my head, and I don't share it with my team, I make the mistake for not sharing that information.” 

“In business you are either proactive or you are reactive, there is nothing in between.” 

“Regardless of what you implement in your business, you will have unforced errors. What matters is how you respond to them.”

“It’s the leader of the practice that sets the tone for the team.”

“I made a decision that I would be the best patient they have ever seen.” 

“You are not going to improve by candy coating it.” 

“For every Olympian that made it to the games, there were those that worked just as hard but did not make the cut.”

“Develop a plan. Work hard. Execute the plan.”


Links & Resources 

Theresa Narantic:  

Susan’s Website:  (sign up for the newsletter)

SGS Phone:  888-994-3167

Book Money In, Money Out: Financial Organization In Your Practice 

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