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Based on over 25 years of guiding practices to a greater understanding in their financial organization and business flow, Susan Gunn brings a voice of wisdom to the confusion. She is known for being energetic, laughs a lot, and a gives honest, sometimes direct, but always practical advice.

Oct 26, 2020

In this episode, Susan is joined by long time friend and well known colleague, Sandy Pardue of Classic Practice Resources, to talk about hot topics! A consultant for over 25 years, Sandy shares her knowledge and tips with listeners in 5 obvious choices needed to ensure practice stability going forward, through the fall and OUT of 2020!


Episode Highlights

  • Covid-19 resurgence 
  • 5 obvious choices 



“It is really important that the team has confidence and stays positive.”


“We are in a relationship business.” 


“You are either patient focused, or self focused.” 


“As the leader of the practice if you want your team to follow you, then you need to care for them. Compassion goes a long way.” 


“Have you implemented a system so you know If there are accounts that are overdue by 30 day, by 60 days?” 

“If you can wait, do so.”

“Business slowed down and I started looking at these reports… and something seems off.” 

“Patients that are just patients, that are not loyal, they will change offices so fast, and they are not referring.” 


Links & Resources 

Sandy Pardue:

Sandy's Podcast: Dental Drill Bits (iTunes, Google, Stitcher, etc)

Susan’s Website: 

Susan’s Books: